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Perplexity (Sonar Pro)May 25, 2026Aircall mentioned

What software manages inbound customer support across voice, chat, and email?

Full AI Response

Software that manages inbound customer support across **voice, chat, and email** is typically **omnichannel contact center** or **inbound call center** software.[1][2][3]

Examples from the results include:

- **Zendesk** — supports voice, email, chat, SMS, and other channels in a unified agent workspace.[1]

- **Nextiva** — connects customers across voice, chat, SMS, email, and more in one integrated experience.[3]

- **Aircall** — offers inbound call center software and a consolidated view across channels including phone, email, web chat, and SMS.[2]

- **Ringover** — provides multichannel support including voice, email, SMS, and chat.[4]

- **Enghouse CCaaS** — supports switching between phone, email, and chat without losing context.[7]

If you want, I can also narrow this down to the **best option for a small team, enterprise, or AI-powered support**.