What are the best video survey software?

The best **video survey software** today are specialized tools that let respondents answer with recorded video plus a few generalist survey platforms that have added video-question features. The right choice depends on whether you care more about UX research, customer feedback at scale, testimonials, or simple form-style surveys.

Below is a concise breakdown of the leading options and when to use each.

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### 1. UXtweak – Best for UX research with video surveys

- **Strengths**

- All‑in‑one UX research platform with a dedicated **video survey** feature, plus usability testing, tree testing, and card sorting.[1]

- Designed for **user experience and product feedback** rather than generic market research.[1]

- Offers a **free forever plan** that includes video surveys (with limits).[1]

- **Use it if:** You’re a product/UX team wanting qualitative video feedback tied into broader UX research workflows.

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### 2. SurveySparrow – Conversational surveys with video responses

- **Strengths**

- Known for **conversational, chat-like surveys**, supporting video question/answer flows.[1]

- Omnichannel (web, email, mobile) with NPS, CSAT, and employee pulse survey templates.

- Has a **free-forever tier** that supports video survey functionality at a basic level.[1]

- **Use it if:** You want modern-looking, high‑engagement surveys that occasionally use video questions without going fully research-heavy.

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### 3. Mindswarms – Purpose-built qualitative video research

- **Strengths**

- Specialized in **video-based qualitative research** with panel recruitment and multi-question video tasks.[1]

- Strong for **in‑depth consumer insights**, diary-style studies, and concept tests.

- **Use it if:** You’re doing serious qualitative market research and want both a tool and access to a participant panel via video.

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### 4. VideoPeel – Best for video testimonials & UGC-style surveys

- **Strengths**

- Focused on **collecting customer video testimonials** and product feedback asynchronously.[1]

- Simple landing-page style flows where customers record or upload their feedback.

- Included in multiple “top video survey tools” lists and has a **free tier** for basic use.[1]

- **Use it if:** Marketing and social proof are your main goals (video reviews, testimonials, creator-style content).

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### 5. Medallia Video – Enterprise CX video surveys

- **Strengths**

- Part of **Medallia’s enterprise customer experience platform**, with integrated **video feedback** capture and analytics.[1]

- Strong analytics and integration into broader CX programs and VoC (Voice of Customer) initiatives.

- **Use it if:** You’re an enterprise already using or considering Medallia for CX and want to incorporate video into your feedback stack.

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### 6. VideoAsk (by Typeform) – Interactive video forms & funnels

- **Strengths**

- Lets you ask questions as **video prompts**, and respondents answer with video, audio, or text.

- Great for **lead qualification, customer feedback, and lightweight research** with a personal feel.

- Listed among free video survey options (with a limited free tier).[1]

- **Use it if:** You want highly engaging, branded, one‑to‑one style video interactions that still collect structured data.

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### 7. Testimonial Tree – Healthcare & services-oriented video feedback

- **Strengths**

- Built for **collecting testimonials and reviews**, with video responses supported.[1]

- Popular in service industries (e.g., real estate, healthcare).

- **Use it if:** You mainly want reputation management and social proof plus some survey-like video questions.

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### 8. Plotto (Quantilope) – Quant + qual with video

- **Strengths**

- Part of Quantilope’s automated **market research platform**, offering **video survey** capabilities.[1]

- Good for combining structured quant questions with **open-ended video responses**.

- Has a **free-forever option** for basic video survey use.[1]

- **Use it if:** You’re a research team wanting both quant and qual in a single platform, with automation and dashboards.

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### 9. QuestionPro – General survey tool with video responses

- **Strengths**

- Full-featured survey platform with logic, panels, and analytics; supports adding **video to surveys**.[1]

- Included in lists of best video survey tools and offers a **free plan**.[1]

- **Use it if:** You already use or want a general survey platform and occasionally need video responses, but don’t need heavy video-specific features.

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### 10. Voxco – Phone, web, and video survey capabilities

- **Strengths**

- Omnichannel **survey software (online, phone, offline)** with support for rich media and video in surveys.[1]

- **Use it if:** You’re doing professional research across channels and need video as one part of a wider survey infrastructure.

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### 11. Jotform – Easiest form-style video surveys

- **Strengths**

- Simple **drag‑and‑drop form builder** with a dedicated **Video Survey** capability and ready-made templates.[3]

- Very easy to embed on sites or share links; supports a wide range of question types.

- **Use it if:** You want a low-friction, low-cost way to bolt video questions onto forms you’re already using (feedback, registration, check-ins).

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### 12. Voxpopme – High-scale video feedback & analytics

- **Strengths**

- **Video survey platform** focused on **customer feedback at scale** in 20+ countries.[5]

- Uses **AI to analyze video responses up to “60x faster”** with automatic themes, sentiment, and clips.[5]

- **Use it if:** You need to process **hundreds or thousands of video responses** with serious analytics and highlight reels for stakeholders.

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### 13. Indeemo – Mobile video diaries & in-the-moment research

- **Strengths**

- Mobile **video survey & diary app** for capturing “in-the-moment” behaviors and experiences.[8]

- Ideal for ethnography, shopper missions, and longitudinal studies.

- **Use it if:** You’re running diary-style or in-context research where respondents record short clips over days/weeks.

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### Choosing the “best” for your use case

There is no single global “best”; the optimal choice depends on your primary goal:

| Goal / Use case | Best-fit tools (short list) |

|-----------------------------------------|---------------------------------------------------------------------------------------------|

| Product & UX research | **UXtweak**, Indeemo, Plotto (Quantilope), Voxpopme |

| Enterprise CX and VoC | **Medallia Video**, Voxpopme, Voxco |

| Marketing testimonials & social proof | **VideoPeel**, VideoAsk, Testimonial Tree |

| General surveys with optional video | **QuestionPro**, Jotform, SurveySparrow, VideoAsk |

| High-scale qualitative video analytics | **Voxpopme**, Medallia Video, Quantilope (Plotto) |

| Budget / free options to start | **UXtweak**, SurveySparrow, Plotto, VideoPeel, VideoAsk, QuestionPro, Jotform (all have free tiers).[1] |

If you tell me:

- your main use case (e.g., UX testing, NPS, testimonials, academic research),

- approximate number of responses,

- and budget level,

I can narrow this to 2–3 very specific recommendations with configuration tips.