What software tracks customer health scores and flags accounts at churn risk?

Software that does this includes **Gainsight**, **Vitally**, **ChurnZero**, **Custify**, **Qualtrics**, **Paddle/ProfitWell Metrics**, **June**, and **Pendo**.[1][2][4][6][7][8][9]

These tools are used by customer success teams to **track customer health scores**, **identify at-risk accounts**, and **trigger alerts or automated outreach** when churn risk appears.[1][2][4][6][7][9]

A few examples from the results:

- **Gainsight**: uses Scorecards, real-time insights, alerts, and playbooks to track risk and respond to health-score drops.[1]

- **Vitally**: supports custom health equations, historical trends, and workflows triggered by score changes.[2]

- **ChurnZero**: helps teams assess account health, prioritize renewals, trigger campaigns, and set proactive alerts.[6]

- **Custify**: provides dynamic account health scores and real-time alerts to identify at-risk customers.[7]

- **Qualtrics**: segments customers into healthy, at-risk, and unhealthy groups using combined health scores.[4]

If you want, I can also narrow this down to the **best option for SaaS**, **enterprise CS teams**, or **budget-friendly tools**.