Retently
+ Track CompanyRetently’s Visibility
Last 7 daysHow AI models rank and recommend Retently
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Avg. across 0 models
Category Rank
#19
of 20 in Survey/ User Feedback Software
Mentions
13
this week
Trend
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vs last week
Track Retently daily — see every AI prompt & response.
Live AI Responses
How Retently appears in real AI answers
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What are the best nps software?
# Best NPS (Net Promoter Score) Software Here are the top NPS software options organized by category: ## 🏆 Top Overall Platforms | Software | Best For | Starting Price | |----------|----------|----------------| | **Delighted** | Simplicity & ease of use | Free plan available | | **Medallia** | E…
What is the best nps for small businesses?
# Best NPS (Net Promoter Score) Tools for Small Businesses ## Top Options ### 🥇 **Delighted** - Simple, easy to set up - Free plan available - Automated surveys via email/SMS - Good for beginners ### 🥈 **Typeform** - Beautiful survey design - Affordable pricing - Easy to customize - Great user …
What are the most popular nps software in 2026?
The most commonly mentioned **NPS software** in 2026 lists are **Qualtrics**, **Delighted**, **SurveyMonkey**, **Medallia**, **AskNicely**, **CustomerGauge**, **SurveySparrow**, **Zonka Feedback**, **Retently**, and **InMoment**.[1][2][4][6] A practical way to interpret “most popular” is that these…
What nps offers the best features for the price?
The **“best” NPS tool for the price depends on your size and goals**, but across current 2026 reviews, **Trustmary** stands out as the best-value option for small to mid‑size teams, while **SurveySensum** and **Retently/Delighted** are stronger value picks for more advanced, CX‑driven programs.[1][2…
Showing 4 recent prompt results · updated daily
Track all prompts →About Retently
Understanding what Retently actually does — and how deeply it does it — is the starting point for any serious survey/ user feedback software software evaluation. The sections below break down the primary capability areas that survey/ user feedback software buyers scrutinise most carefully, and where Retently fits within the spectrum of available approaches.
Key features
Ticketing and Case Management
The ticketing system is the operational spine of any support platform.
Live Chat and Messaging
Real-time messaging has become a baseline expectation for B2C support and is increasingly common in B2B SaaS.
Self-Service and Knowledge Base
Deflection is the most cost-effective lever in support operations.
Reporting and CSAT Measurement
Support operations live by their metrics: first response time, CSAT, resolution time, and backlog health.
Query Performance
Retently’s rank per AI prompt
How Retently ranks when each buyer query is run across AI models.
| Query | Rank |
|---|---|
| What are the best nps software? | #10 |
| What is the best nps for small businesses? | #16 |
| What are the most popular nps software in 2026? | #8 |
| What nps offers the best features for the price? | #4 |
Showing 4 prompts · updated daily
Track all prompts →Pricing
Support platform pricing typically scales by agent seat, with higher tiers unlocking automation depth, integration breadth, and reporting capabilities.
Free and Lite Plans
Free support plans typically include a limited number of agent seats, basic ticketing via email, and a simple knowledge base.
Starter and Team Plans ($15–$60/agent/month)
Starter tiers add live chat, multiple channel inboxes, basic automation rules, and standard reporting.
Professional and Growth Plans ($60–$150/agent/month)
Professional tiers unlock skills-based routing, SLA management, custom reports, and integrations with CRM, product analytics, and workforce management tools.
Enterprise Plans (Custom)
Enterprise support platform pricing covers advanced compliance features, dedicated infrastructure, custom SLAs, professional services for implementation, and executive business review programmes.
Best for
Integrations
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