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Claude (Sonnet)June 6, 2026Promoter.io mentioned

What are the best nps software?

Full AI Response

# Best NPS (Net Promoter Score) Software

Here are the top NPS software options organized by category:

## 🏆 Top Overall Platforms

| Software | Best For | Starting Price |

|----------|----------|----------------|

| **Delighted** | Simplicity & ease of use | Free plan available |

| **Medallia** | Enterprise companies | Custom pricing |

| **Qualtrics** | Advanced analytics | Custom pricing |

| **SurveyMonkey** | General surveys + NPS | ~$25/month |

## 💼 Popular Mid-Market Options

- **Hotjar** - Combines NPS with heatmaps

- **Typeform** - Beautiful survey design

- **AskNicely** - NPS-focused platform

- **Retently** - Customer experience focus

- **Wootric** - In-app surveys

## 🚀 Customer Success Focused

- **Gainsight** - Enterprise CS teams

- **ChurnZero** - SaaS companies

- **Totango** - Customer journey tracking

## 💰 Budget-Friendly Options

- **Google Forms** - Free (basic)

- **Survicate** - Affordable plans

- **Nicereply** - Support teams

## Key Features to Look For

- ✅ Automated survey sending

- ✅ Real-time reporting

- ✅ CRM integrations

- ✅ Segmentation capabilities

- ✅ Follow-up workflows

## My Top Recommendations

- **Small business** → Delighted

- **Mid-market** → Retently or AskNicely

- **Enterprise** → Medallia or Qualtrics

Would you like more details about any specific software?