Full AI Response
# Best NPS (Net Promoter Score) Software
Here are the top NPS software options organized by category:
## 🏆 Top Overall Platforms
| Software | Best For | Starting Price |
|----------|----------|----------------|
| **Delighted** | Simplicity & ease of use | Free plan available |
| **Medallia** | Enterprise companies | Custom pricing |
| **Qualtrics** | Advanced analytics | Custom pricing |
| **SurveyMonkey** | General surveys + NPS | ~$25/month |
## 💼 Popular Mid-Market Options
- **Hotjar** - Combines NPS with heatmaps
- **Typeform** - Beautiful survey design
- **AskNicely** - NPS-focused platform
- **Retently** - Customer experience focus
- **Wootric** - In-app surveys
## 🚀 Customer Success Focused
- **Gainsight** - Enterprise CS teams
- **ChurnZero** - SaaS companies
- **Totango** - Customer journey tracking
## 💰 Budget-Friendly Options
- **Google Forms** - Free (basic)
- **Survicate** - Affordable plans
- **Nicereply** - Support teams
## Key Features to Look For
- ✅ Automated survey sending
- ✅ Real-time reporting
- ✅ CRM integrations
- ✅ Segmentation capabilities
- ✅ Follow-up workflows
## My Top Recommendations
- **Small business** → Delighted
- **Mid-market** → Retently or AskNicely
- **Enterprise** → Medallia or Qualtrics
Would you like more details about any specific software?
Brands mentioned in this response